One strength, and one drawback, of App Stores is the ability to leave reviews. A positive, because the great apps can get even more attention, and a drawback for a tendency for users to leave feedback that might not have anything to do with the app itself.
That’s what Apple’s latest Android app, which is built to support the Beats Pill+ Bluetooth speaker, is succumbing to now. As of the time of this writing, the app has received 80 reviews, and the majority of those reviews are negative. Specifically, that’s 47 one-star reviews, a single two-star review, and, finally, 32 five-star reviews. While the app is certainly leaning more towards negative reviews, the real trouble is that many five-star reviews aren’t praising the app, but rather simply “balancing it out,” when it comes to those one-star efforts.
The first review (which is a one-star) that’s on the Google Play Store, for example, reads as such:
“Apple need Android users to stay alive. Amazing how many apple lovers are giving it five stars. But obviously are using android to review it. You downloaded the wrong app people. It’s called move to iOS. Go back where you belong.”
And then, to balance it out, here’s a five-star review right next to that first one:
“Unfair ratings I’m going to give this app five stars only because of the fact there are people still complaining that apple is on the Google Play Store now. Be more mature, I know that you all don’t like apple products and that’s fine, but you don’t have to go out of your way and immediately dislike everyone of them. I’ve also seen some of these ratings saying that Google Play music is a better “music service,” well I hate to break it to you but this isn’t a music service, it’s a app to control a beats pill+”
It goes on like that, with varying levels of success trying to make a case for why or why not Apple should release Android apps, but with essentially the same outcome: Apple’s second Android app, following the release of the Move to iOS app (which was also slammed by thousands of one-star reviews), seems to be getting the short-end of the straw when it comes to “reviews” on both ends of the spectrum.
[via VentureBeat; Google Play Store]
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