On July 16, it was confirmed that Apple was facing a class-action lawsuit over bag searches for its Store employees in California.
Now, less than a week later, another class-action suit has been filed against the Cupertino-based company, this time focused on its decisions tied to AppleCare+ hardware replacement. The case was entered on July 18, by way of a U.S. District Court in Northern California, and filed on behalf of Joanne McRight. According to the filing, McRight’s father bought her an iPhone 5 with AppleCare+ in 2012. She would at some point break the screen, and in September of 2013 paid the $49 AppleCare+ accidental damage fee to get her device replaced.
In May 2014, McRight’s iPhone’s display would break again, and she’d pay another $49 for the AppleCare+ replacement. According to McRight’s lawyers, Apple did not provide a new, or “equivalent to new in both performance and reliability,” device with the replacements provided to her. This is promised by the AppleCare+ official terms, and McRight argues that refurbished units do not qualify as worthwhile replacements.
In September 2014, McRight’s father bought her an iPhone 6 with AppleCare+, and in July of this year she was forced to take advantage of Apple’s plan and pay the $79 accidental damage fee to get her device replaced again. That screen broke, too.
The suit covers those who purchased an AppleCare+, or just AppleCare, plan between July 11, 2011 up to present time. The plan doesn’t even need to be for an iPhone, according to the filing. The lawyers on McRight’s behalf are looking for an injunction against Apple that would see them forced to provide new devices for replacements under AppleCare+, among other things.
What do you think of the suit?
[via Apple Insider]
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